Privacy and Data Protection Policy

BasketBasket are committed to protecting and respecting your privacy. We aim to keep our policy in line with the latest GDPR legislation.

We only collect personal information from our visitors if that information is entirely necessary or you have specifically chosen to include your details.

When ordering or registering on our website, we may collect the following information:

- Information submitted in forms i.e. name, email address, mailing address, contact number
- Details of orders through our website and of the fulfilment of your orders
- Email address for newsletters
- We may keep any email correspondence relating to your order/s and enquiries

You may, however, visit our site anonymously without registering or placing an order.

Any of the information we collect from you may be used in one of the following ways:

- To personalise your experience onsite (if you have registered for an account)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To add your email address to our newsletter list
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process your orders and deliver your goods
- To administer competitions or other site features

The data you provide will be used for the purpose stated at the time of collection i.e. when registering for an account on our website, for the fulfilment of your order via third party couriers, should you need to be contacted due to an unforeseen issue or for newsletters if you have chosen to receive these when you placed your order, signed up via the form on our website footer or on our registration form. If you wish to see the your content, you can login to our website if you have registered an account or contact us and we can show you all the information we have for you.

If you have specifically given us the consent to add your name and email address to our newsletter list, we will occasionally email you with details of new products, competitions and general updates. You can unsubscribe from these newsletters at any time by selecting the Unsubscribe button at the bottom of each newsletter, or you can contact us and we can delete your details for you.

We protect your information with a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information with password protected areas and Secure Socket Layer (SSL) technology (see the padlock and https beside our website address in your browser).

This website does use cookies. These are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow them) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.

Cookies are used on this shopping site to keep track of the contents in your shopping cart. You can turn off cookies within your browser. However, if you do this, you will be unable to place orders on our website but you can telephone us to place an order instead.

This website also uses cookies by the following third parties:

Website Statistics/Google Analytics: These cookies allow us to monitor user interaction with this website including visitor numbers, page views, search words, time spent on the website and referral websites. The information is depersonalised, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Website Statistics/Google Analytics means we can see what content is popular on our website, how you find us and how we can provide you with a better user experience.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, aside from those companies required to fulfill your orders (e.g. WorldPay for secure payments; DPD, Evri or Royal Mail for shipping). In this case, the third party will not disclose any of the details to any other third party and are fully GDPR compliant.

We may retain customer personal data for periods of time for legal, audit and compliance purposes as required by Applicable Laws, for such period as required by Applicable laws. We will ensure the confidentiality of all such customer personal data is only retained and processed as necessary for the purpose specified (legal, audit or compliance).

By using our site, you consent to our Privacy Policy.

If and when required, changes to our Privacy Policy will be updated on the website.